Who to contact in IT Services

Please note for reporting problems or requesting help; you should contact the Help Desk

Management

Director of Information Technology	Dr Basem El-Haddadeh	7540	basem@gold.ac.uk
Head of Applications & Corporate Systems	Mike Jones	7545	css01mj@gold.ac.uk
Head of Systems & Network Services	Steve Fuller	7544	s.fuller@gold.ac.uk
Head of User Services	Rachael Johnson	7965	r.johnson@gold.ac.uk
Head of Web Services	Tanith McCrindle	7207	t.mccrindle@gold.ac.uk
Reprographic Services Manager	Sarah Gibbon	7140	s.gibbon@gold.ac.uk

Rutherford Building Reception	7150	is-reception@gold.ac.uk
IT Services Executive Officer	7550	it-services@gold.ac.uk
IT Services Help Desk	7555	helpdesk@gold.ac.uk
Media Services	7622	media-services@gold.ac.uk
Media Equipment Centre	7626	mec@gold.ac.uk
Reprographic Unit	7142	reprographics@gold.ac.uk
Web Services	7057	web-services@gold.ac.uk
(please note: to submit work to Web Services please use the online form)
Help with e-mail		email-support@gold.ac.uk
Report misuse of e-mail		abuse@gold.ac.uk
Report system security matters		sysadmin@gold.ac.uk